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Responding to the Challenge of Online Physician Ratings

3 Steps to Responding to Negative Online Comments Interested in coverage solutions from NORCAL Mutual? The growth of online physician rating sites is causing a lot of physicians to feel like they’re losing control of their reputations. When seeing negative comments online, it’s natural for professionals to want to respond immediately to defend their reputations. ButRead More

Communicating with Parents About Vaccines

Strategies for Addressing Parental Concerns About Vaccination Interested in coverage solutions from NORCAL Mutual? While the number of people getting vaccinations for their children is relatively stable,1 some parents are hesitant about or refuse vaccines, or want to depart from the recommended schedule, yet patient safety and public health goals call for physicians to discuss vaccination with parents inRead More

EPI WATCH: Bomb vs. Bacteria: Bioterrorism

CLICK TO READ THE FULL PDF Bioterrorism is defined as the deliberate or threatened use of biological agents, viruses, bacteria, toxins, or other agents to cause illness or death in people, animals or plants. Pound for pound, the use of weaponized biological agents is more devastating to a population than a hydrogen bomb, in fact,Read More

Marketing Your Medical Practice Series (4 of 4)

Each month we have been exploring different areas of a patient’s experience with your practice (“customer experience” in the business world).  This month, we are going to explore both the “Check Out Process” and your “Follow Up”. Just like last month’s topics, these two sections are especially critical if you have the type of practiceRead More

Forum Will Seek Causes, Solutions to Opioid Crisis

You’ve been hearing a lot about the opioid epidemic, in which a concoction of heroin and synthetic chemicals has produced a rash of deadly overdoses in Florida and the nation that ripples across health care, law enforcement, first-responders, social service and criminal justice agencies. The Institute will address how opioid addiction became such a healthRead More

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