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    Contact us
    Clearwater
    Office timings 9 am to 1 pm (EST)
    Physical address:
    9355 113th St. # 7483
 Seminole, FL 33775

    Mailing address:
    9355 113th St. N., #7483 Seminole Fla 33777
    Tel:
    727-541-1159


    Email:
    araiford@pinellascma.org

Each month we have been exploring different areas of a patient’s experience with your practice (“customer experience” in the business world).  This month, we are going to explore both the “Check Out Process” and your “Follow Up”. Just like last month’s topics, these two sections are especially critical if you have the type of practiceRead More


Each month we have been exploring different areas of a patient’s experience with your practice (“customer experience” in the business world).  This month, we are going to explore both “Curb Appeal” and your “Waiting Room”.  These two sections are especially critical if you have the type of practice that is based on elective procedures orRead More


Last month, we looked at a brief overview of the entire patient’s  experience with your practice (“customer experience” in the business world).  This month, we are going to take a hyper look at “Ease of Contact”. Ease of Contact Working inside your practice day in and day out makes it seem reasonable to assume thatRead More


(1 of 4) Having been in the marketing profession my entire life, there is one thing I know for sure.  The best marketing is a well run business.  If you have organized your office and procedures around the customers….er… patient’s experience, you are sure to do well.  Good service is customary.  Great service is rareRead More


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